FAQ_banner 3.png

FAQ

FAQ

General

Can I use NAS with other brand?

NAS are using unique wireless system, it may not compatibility with other brand.



What is NAS?

NAS stands for Nissin Air System which is using 2.4GHz radio transmission. It certificated by international technical standards such as FCC. To comparing with the traditional, it is less susceptible to angle and obstacle limitations. Channels and radio IDs transmission can be set to prevent misfiring of signal interference on the same channel in 100 meters. Users can control flashes in different channels and groups which are built-in 2.4GHz NAS system.



How to pairing?

MG10/MG8 1. Turn off the Nissin MG10/MG8. 2. Rotate the "Ch" channel dial to "Auto" auto channel mode. Nissin flash MG10/MG8 3. Hold the "Open" button and the power button for 3 seconds. 4. “Beep” sound persists until the Pairing signal from commander is received. When the "beep" sound stops, the pairing is complete. i60A 1. Turn off the Nissin i60A. 2. Hold the Panel Lock key and the Power button of Nissin i60A at the same time for 3 seconds. 3. “Beep” sound persists until the Pairing signal from commander is received. When the "beep" sound stops, the pairing is complete. 4. After Pairing process is completed, turn the Mode Dial of Nissin i60A to Wireless mode groups (A / B / C). Di700A 1. Turn off the Nissin Di700A. 2. Hold the Set button and Power button for 3 seconds at the same time. 3. “Beep” sound persists until the Pairing signal from commander is received. When the "beep" sound stops, the pairing is complete. 4. Nissin Di700A will change to wireless slave mode automatically when complete pairing. Air R Receiver 1. Turn off the Nissin Air R. 2. Rotate the "Ch" channel dial to "Auto" auto channel mode. 3. Hold the power button for 3 seconds. 4. “Beep” sound persists until the Pairing signal from commander is received. When the "beep" sound stops, the pairing is complete. 5. After Pairing process is completed, turn off the Nissin Air R. Install a compatible flash onto the Air R and make sure that both the Air R and the Flash are turned off. Then turn on the Nissin Air R and the paired flash. 6. Set the flashgun on the Nissin Air R to TTL mode (or set the Nissin flash to “A” fully automatic mode), Auto zoom mode and +/- 0EV exposure compensation setting(*). 7. According to the GN value of the flash to set the GN mode of Nissin Air R to high / low output mode (*) (*) Please refer to the instruction manual for the model.



Is Nissin Flash compatible with my camera?

Please refer to our latest compatibility chart from this link below: Current Models: [ Compatibility Chart ]
Discontinued Models: [ Download ]



Recharging sound even the flash charged up

This is consider to be normal as the Capacitor is meant to top up to the maximum level in every few second to ensure enough power to operate the flash at the most stressful environment.



Trouble Shooting

Can not turn on the flash, the pilot lamp does not turn from red to green.

Please check your batteries status. - Does batteries install correctly? - Please use same brand batteries.



No flashing when shooting.

Please check the link below and follow the steps to clean camera hotshoe and try again. https://www.nissin-japan.com/column/flash-meintenance-20180913-en/



Wrong flashing, out of control

Please reset the flash. - i60A: Turn on the flash, then pressing the pilot button 5 seconds. - Air10s: Turn on the commander, then pressing the pilot button 5 seconds. - Air1: Turn on the commander, then pressing the mode button 5 seconds. - Di700A: Turn on the flash, then pressing the set button 5 seconds. - MF18: Turn on the flash, then pressing the set button 10 seconds.



Why will the Auto Focus Assist beam not work on my Nissin flash?

Mirrorless cameras from several manufacturers have an Auto Focus Assist beam built into the camera body. When this is the case, the camera body will not send a signal to a flash to activate the on-flash Auto Focus Assist beam.



I cannot turn on the HSS mode. (Sony on-camera flash only)

The HSS function is only working when the flash head is facing forward. If you have changed the position of the flash head, the HSS mode will turn off. You will be able to turn on when you are using our commander with flash for off camera in any position.



MG10

Sometimes flash cannot be triggered. But the other Nissin flash is fine.

It may cause by the old firmware version. You can download the latest on here.



How to use the wireless remote shutter?

Connect the shutter cable between Air 10s & the camera, turn MG10 Group Dial to red dot for using wireless remote shutter. The Flash power control can be adjust in Advanced group A.



Can I use X-Sync

Sure, plug in the cable, then turn the Gropu dial to red dot to switch on x-sync mode. Use the channel dial control power from 1/1 in Ch 8 to 1/256 in Ch A.



With such a high-powered flash, will it overheat and shut down if it gets too hot?

No. There are vents along with heat resistant materials and tiny cooling fans inside. This will keep the MG10 from overheating.



It seems that the zoom head on the MG10 is not a standard size, so it will not fit other flash accessories in the market.

No worries. It is removable. You can easily remove it by pulling down on the thumb tab on the bottom of the zoom head and sliding it completely off. This way it will fit the Nissin accessories (coming soon) and other accessories in the market.



What is Open mode?

Open Mode allows multiple Air10s units to use with MG10 strobes without re-pair.



What Nissin PS 8 Power Pack cable do I use on the MG10?

The MG10 utilizes the Sony type external power cord with the Nissin PS 8 Power Pack.



How do I control the light output of the MG10 when using Wireless remote shutter

Turn your Air10s or MG80 Pro commander mode to Advanced groups Å to control the light output.



i60A

I have paired by Air Commander to my Nissin i60A. The beeping has stopped, but the flash will not fire from the commander.

Check that the Air Commander and the i60A are set to the same channel. If they are on different channels the flash will not fire. When pairing, it is best to use the have the flash in the auto channel mode. In some cases, it may feel as if the Air Commander is seated properly in the hotshoe of the camera when in fact it is not. Gently push the Air Commander all the way forward until you here a "Click" sound. Now the Air Commander should be completely mounted and the trigger the Nissin Flash. (added 6/4/18)



Why is my Nissin i60A not responding to the 1/3 EV step power adjustments from my Nissin Air 10s Commander?

If the i60A is not responding to the 1/3 EV steps from the Air 10s Commander, then the i60A requires a firmware update. Please contact your local distributor for instructions about how to update the firmware on your flash.



Air 10s

Why the i60A, Di700A and Air R cannot flash with Air10s?

This 3 model you mentioned is not compatible with Air10s Channel 1, please use channel 2-8 for the connection.



How to turn on High-Speed Sync?

Canon, Sony and Four Thirds: Hold HSS button for 2 seconds to turn on or off. Nikon: 1. Insert Air 10s to camera shoe. 2. Switch on both Air 10s and Camera 3. Custom setting menu > Flash > Flash sync speed > Auto FP Fujifilm: 1. Insert Air 10s to camera shoe. 2. Switch on both Air 10s and Camera 3. Menu > Flash setting > Flash function setting > Sync. mode > Auto FP(HSS)



The Nissin Air 10s Commander is not communicating with my Nissin i60A, Di700A, or Air R Receiver.  The Air 10s and flashes are paired, but I am unable to change the power or make other setting changes on the flashes.

Confirm that your Air 10s Commander AND your flashes are using the correct channel. Also, confirm that your Air 10s Commander is in "Basic Mode" when using these flashes. See below for more information. If your Air 10s Commander is not communicating with your i60A or Air R Receiver, then confirm that the i60A or Air R Receiver ARE NOT manually set to channel 1. These units are not compatible with the Air 10s on Channel 1. When pairing the Air 10s Commander with the Nissin i60A, Di700A, and Air R Receiver, the Air 10s will automatically select channel 2 as a default. To ensure proper communication between your Air 10s and flashes, confirm that your flashes are set to the Auto channel (recommended), manually select channel 2, or if you are experiencing interference choose another channel for the network (choose from channels 2-8). Lastly, the Air 10s Commander offers a "Basic Mode" and "Advanced Mode". The i60A, Di700A, and Air R Receiver are not compatible with the Air 10s Commander's "Advanced Mode". Confirm that your Air 10s Commander is set to "Basic Mode" when using these flashes.



Why is my Nissin i60A not responding to the 1/3 EV step power adjustments from my Nissin Air 10s Commander?

If the i60A is not responding to the 1/3 EV steps from the Air 10s Commander, but is responding to other commands from the Air 10s, then the i60A requires a firmware update. Please contact us for instructions about how to update the firmware on your flash.



Will the Open Mode on the Nissin Air 10s Commander work with the Nissin Di700A, i60A, or Air R Receiver?

No. The "OPEN" mode on the Air 10s Commander is not compatible with the Di700A, i60A, or the Air R Receiver. Open Mode is only compatible with the newer Nissin flashes such as the MG80 Pro, MG10, and MG8.



How do I prevent the zoom on my remote flash from changing every time I change the focal length on my lens?

The Nissin Air 10s Commander offers users the option of selecting "A" Auto Zoom or Manual Zoom mode on flashes in remote groups. When in the Auto Zoom mode a remote flash's zoom automatically syncs with the camera lens' focal length. To change the zoom setting on a remote flash press and hold "M. zoom" on the Selector Dial of the Air 10s for about 2 seconds. Next, press the flash's group button (A, B, C, or D) until the group letter blinks, then rotate the Selector Dial to the desired zoom focal length. Press "M. zoom" again for approximately 2 seconds to confirm the change.



Why are cables included with the Nissin Air 10s?  What do I use them for?

The cables included with the Air 10s are intended for use with the Nissin MG10 and MG8 when using the MG10 or MG8 as a remote camera release.



Di700A

I can't inset the battery.

Pull out the BM-02 door lock before inset the battery.



Air 1

Are Nissin Air 1 and Air 10s Commanders cross compatible with Nissin flash models for different camera platforms?  For example, will the Air 1 Commander Sony control an off-camera Nissin Di700A Nikon flash?

The Nissin Air 1 and Air 10s Commander provide full control of NAS enabled off-camera Nissin flashes (Di700A, i60A, MG80, MG10), even those Nissin flashes made for different camera platforms. Nissin flash models without the built-in NAS wireless technology (i400, i40, and i600) cannot be used with the Air 1 and Air 10s Commanders. However, the Nissin i40 and i600 can be used off-camera in the SD of SF optical slave mode.



Will the Nissin Air 1 Commander pair with the i60A if they are on different channels, or different groups (A,B, or C)?

Yes, they will pair successfully, but they will not otherwise communicate to control the flash. If the commander and flashes are paired but not firing confirm that they are on the same channel, and the same group. For convenience, when pairing the i60A with a Nissin commander we recommend setting the flash channel to "A" (auto).



Will the Nissin Air 1 Commander stay paired with my Nissin flash after one or both devices are turned off?

The Air 1 Commander and Nissin flash will maintain their pairing after the devices are turned off. Removing the batteries will also not affect the pairing.



How do I turn Group A, B, or C on/off on the Nissin Air 1 Commander?

Press the set button until the desired group light begins to blink; then quickly press the on/off button to turn the group on/off.



How do I change the zoom setting on a remote flash with the Nissin Air 1 Commander?

To change the zoom setting on your remote flashes with the Nissin Air 1 Commander: 1) Press the "Mode" button on the Air 1 until "Z" and "24 35 50 70 85 105 135 200" appears across the bottom of the display. 2) Press the "S" button to select the flash's group (A, B, or C) that you want to adjust. 3) Rotate the selector dial to manually adjust the desired group's zoom setting (manual zoom only).



Group A, B, or C is missing from the Nissin Air 1 Commander screen.  When the group disappears I cannot control the flash.

The ability to turn a selected group off/on can be useful when shooting with multiple flashes in different groups, for example a 3-light portrait set-up using a main, background, and hair light. If you do not see Group A, B, or C on your Air 1 Commander, and you did not deliberately turn off the group, then it was most likely turned off by mistake. To activate/deactivate a group on the Air 1 Commander simply press the Set button until the desired group is active (blinking), then quickly press the on/off button.



What is the best channel to use when pairing the Nissin Air 1 Commander with my Nissin flash or Air R Receiver?

When pairing, it is best to use the Auto Channel mode.



My Nissin Air 1 Commander and flash are paired, and the flash will fire when I press the pilot button.  However, when I place the Air 1 Commander on-camera the flash will not fire when I take a picture.

Confirm that your Nissin Air 1 Commander is properly seated in the camera's hot shoe. Gently push the Air Commander all the way forward until you hear a "Click" sound. For Sony Users, the Air 1 Commander must be in the camera's hot shoe AND "WL" must be selected in the camera's flash menu. If the "WL" mode is not selected in the camera menu the remote flash will not fire.



My Nissin Air 1 Commander is paired to a Nissin i60A, but the flash will not fire.

The Nissin i60A must be in group A, B, or C to communicate with the Nissin Air 1 Commander. Also, confirm that the Air 1 Commander and the i60A are set to the same channel. If they are on different channels the flash will not fire.



How do I prevent my flash from beeping every time I change a setting on the Air 1 Commander?

All Nissin NAS system flashes will emit an audio confirmation "beep" whenever a setting is changed. To mute this sound, simply press the on/off button on the Air 1 (A, B, or C must NOT be flashing). The color of the flash test button will change from orange (beep) to white (mute).



How do I change the channel on the Nissin Air 1 Commander?

If you are getting radio interference and need to change the channel on the Air 1 Commander, then press and hold the “S” set button for 3 seconds. Rotate the center dial to select 1 of the 8 available channels displayed in the “B” row (the channels are represented by orange bars). Press the set button again to confirm your selection. If your Air 1 Commander is paired to the Nissin Di700A flash, then you do not need to change any settings on your flash. The Di700A will automatically update its channel to match the Air 1 Commander. If your Air 1 Commander is paired to the Nissin i60A, and the flash is set to the “A” Auto Channel, then you do not need to change any settings on your flash. However, if the i60A has been manually set to channels 1-8, then you will need to manually update channel on your flash to match the new Air 1 Commander channel.



I paired my Nissin Air 1 Commander to my Nissin Air R Receiver, but the flash will not fire.

Confirm that the Air 1 Commander and the Air R Receiver are set to the same channel. If they are on different channels the flash will not fire.



High-Speed Sync (HSS) is not working with the Nissin Air 1.

First, confirm that your camera model supports HSS (not all cameras do). To use HSS on Sony and Micro Four Thirds cameras you must activate the HSS function on your Nissin Air 1 Commander. To activate HSS on the Air 1 press the pilot button for 3 seconds until the button starts to blink (this button will blink while HSS is active). To deactivate HSS, press the pilot button again until the button stops blinking. To use HSS on Canon, Nikon, and Fuji cameras you must activate HSS (FP) from the camera's flash menu. Once HSS is activated in the camera the signal will pass through the Air 1 to the flash. You do not need to change any other Air 1 or flash settings.



Air R

What is the Nissin Air R Receiver?

The Nissin Air R Receiver is a wireless radio receiver that enables full off-camera TTL and Manual functionality on your flash when paired with a compatible Nissin Air 1 Commander (wireless radio transmitter). The Nissin Air 1 Commander and Nissin Air R Receiver must both be compatible with your camera system, for example: For Canon cameras with a Canon flash - use Air 1 Commander (for Canon) + Air R Receiver (for Canon) For Nikon cameras with a Nikon flash - use Air 1 Commander (for Nikon) + Air R Receiver (for Nikon) For Sony cameras with a Sony flash - use Air 1 Commander (for Sony) + Air R Receiver (for Sony)



What flashes are compatible with the Nissin Air R Receiver?

The Nissin Air R Receiver is compatible with your existing Canon, Nikon, Sony, or Nissin flashes: Nissin: i40, i400, i600 Canon: 220EX, 270EX II, 320EX, 430 EX, 430 EX II, 430 EX III-RT, 550EX, 580 EX, 580 EX II, 600 EX RT, 600 EX RT II Nikon: SB 500, SB 600, SB800, SB 900, SB 910, SB5000 Sony: HVL-F32M, HVL-F42AM, HVL-43M, HVL-F58AM, HVL-F60M



My Nissin Air R Receiver does not work with my Nissin Air 10s Commander.

The Nissin Air R may require a firmware update to be compatible with the Nissin Air 10s Commander. Please contact your local distributor to update your Air R firmware.



i400

How do I activate high-speed sync (HSS) on my Nissin i400?

To activate / deactivate HSS on the Nissin i400 (Sony and 4/3 models only) press and hold the pilot light for 3 seconds. On Canon, Nikon, and Fuji camera systems HSS is activated through your camera menu.



Open Mode

What is Open Mode?

Nissin's Open Mode allows photographers using Nissin Air 10s Commanders on different camera platforms (Canon, Nikon, Sony, Fuji, Olympus/Panasonic) to trigger the same MG10, MG8, and MG80 flashes.



What Nissin product support Open Mode?

Open Mode is supported by the Nissin Air 10s, MG10, MG8, and MG80 Pro flashes.



How do I activate Open Mode on my Nissin commanders and flashes?

Confirm all Nissin Air 10s commanders are paired with all flash(es), then activate Open Mode on all commanders and flashes. To activate Open Mode on the Nissin Air 10s Commander and the Nissin MG80 Pro flash, hold down the M/TTL button until you will see the word "OPEN" appear in the lower left corner of the display. To activate Open Mode on the Nissin MG10 and MG8 flashes simply press the Open button. The Open button should light-up when activated.



MG80 Pro

Where to adjust power when MG80 Pro works as “Commander” mode?

Advanced group Ȧ is set to be default. Press and hold the modelling light button for seconds to enter the advanced page.



What is the special point of this patented battery system? Is that mean I can use rechargeable & alkaline battery at the same time?

MG80 Pro supports all AA size battery such as Li-ion battery(14500), rechargeable AA or alkaline AA. Information below shows the difference(depends on battery’s mAh):
- Li-ion battery(14500, 1000 mAh)
3.7V x 4pcs = 14.8V
360 times, 1.2s @1/1



What’s happened on the pilot button? Colour is changing from green to yellow.

Same case as the previous notes. They are all about battery. When yellow light appear, it means :
1) Wrong insertion of battery (battery type and/or position)
2) Low battery
3) Battery overheating

*Friendly reminder: Same type of battery should be used and all batteries should be changed.



Battery type

Battery in flat & button top both can be used for MG80 Pro.



What is ”AL”mode? I saw this after firmware update.

Bingo! Sometimes, shadows will be appeared when modeling light switch on. “AL” mode only works when flash plugged on camera and used in auto zoom. Zoom function will be set between 24mm to 50mm.



LS-55C

What exactly the different between LS-55C & LS-50C is?

To compare with the old one, the parts of stand has been improved. The angle adjustment is now wider and easier as shown in the picture. The parts is not easy to fall off even when it is over screwing.



Is that made of full carbon this time?

Yes! Bingo! The whole thing is carbon fibre in 630g/ 22.2oz.



MF18

What is the shape of flash tube?

It is ring shaped flash tube inside MF18. The good thing of ring shaped is that makes a 360 degrees even lighting for photo shooting in a perfect way.



MF18 is now available in Canon, Nikon & Sony. Excited, isn’t it?

Yes! Where can I purchase?

Nissin: You’re welcome to contact our distributers for further information. Please refer to the below link: https://www.nissindigital.com/distributors



i600

Can it using in wireless?

Yes, you can use with original brand's master flash or commander which providing optical wireless.



PS 8

Which version should i choose with my flash?

If you are using MG10, MG8, Di700A for Fujifilm / Four Thirds and i60A for Fujifilm / Four Thirds, please purchase PS 8 for Sony.



Didn't find a solution?

If you cannot find what you're looking for, contact us directly and we will assist you.